Cloud Telephony Solutions

We recently wrote about the amazing 3CX cloud telephony solutions offer – free AND reduced charges (80% saving).

A great deal and we’re all looking to manage and reduce costs whilst providing optimum services delivery to our customers.

In the next few articles I’m going to tell you about some of the benefits of cloud telephony solutions, with a visual lasting just over two minutes as an alternative to reading.

In this first video of the series we look at how you can take your office phone with you wherever you go. Never miss a call again.

Where this video focuses on the Android App, the same principles apply to iPhone.

Once you’ve downloaded the app you can either simply scan the QR code provided with your welcome email, or alternatively just add your log in details manually.

Set your status so you colleagues know whether you’re available (and to activate automatic voicemail features). You can even set a temporary status i.e. for 30 minutes.

You can use 3CX chat functionality to send documents or messages to your colleagues. You can also video call with your colleagues (on a good hair day!)

No need to provide personal mobile numbers again! As you’d expect, everything is secured with encryption.

Do you need the best IT Support and Maintenance for your business?

You need the best IT support in London. Technology is complicated and expensive. It’s so hard to maintain everything and know what to do when something breaks or goes wrong. IT problems can put a damper on your day. They’re frustrating, time-consuming, and seem like a never-ending cycle of issues.

Why you should choose Penntech IT Solutions

Customer Satisfaction Levels/NPS Score

Penntech’s average NPS score over 90 days is 84. The average Net Promoter Score (NPS) for IT Managed Service Providers (MSPs) can vary. Still, an NPS of around 50 is considered excellent in this industry, with scores above 70 exceptional and rare.

No lengthy contract tie-ins and a trial period

We offer our services on a trial basis for the first three months because we’re confident in our delivery and approach.

Comprehensive 24/7 IT Support

Penntech offers a wide range of IT services, from strategic project management to 24/7 remote support, ensuring all your IT needs are always covered.

Cybersecurity Expertise

We provide advanced cybersecurity measures and expertise, including penetration testing services and Cyber Essentials, to protect clients from cyber threats.

Scalability

We offer Clients the ability to scale IT services up or down based on their needs. This flexibility is crucial for businesses that experience seasonal changes or rapid growth.

Tech Focus, not Sales Focus

Other providers often enforce their preferred IT stack, but we don’t, as IT is not a one-size-fits-all solution.

Disaster Recovery and Backup Solutions

We ensure our Clients’ business continuity through robust disaster recovery and backup solutions.

Expertise Across Industries

With experience in various verticals and industries, Penntech understands different businesses’ unique IT challenges and can provide customised solutions..

Contact us today or explore the range of support packages on offer.