Published date: 11/03/2021
In the past 12 months, businesses experienced an average of 5 to 10 unplanned outages — each lasting an average of 65 minutes. In today’s 24/7 business world, what’s the cost of all that downtime? Let us walk you through how costs mount up and, more importantly, what we can do to protect you.
Businesses rely on IT even the window cleaner will have tinkered with tools to manage his business whether a website, an accounting system or a CRM system.
All businesses need access to their IT resources and associated data at any time. However, business do have unplanned outages each lasting an average of 5 or 6 minutes. Not very long is it but… how much does that downtime cost?
According to Gartner, the average cost of IT downtime is £4,000 per minute.
Downtime per hour can cost as much as £38,600 at the higher end.
The average business can only cope with 3 hours of downtime for normal business activity not to be severely impacted.
40% of surveyed SMBs experience 8 hours or more of downtime due to a severe security breach.
The National Cyber Security Alliance report 60% affected in a 6 month period.
The average small business can expect to lose £70,000 worth of revenue in unplanned downtime every year.
Financial loss is one thing but the survey revealed:
You can’t completely prevent downtime… disasters happen – look at COVID 19 and the impact there! There will always be events that can bring up to a halt but… you can mitigate the impact of downtime with disaster recovery solutions that recover and restore data and applications to get you back up and running quickly and painlessly.
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You need the best IT support in London. Technology is complicated and expensive. It’s so hard to maintain everything and know what to do when something breaks or goes wrong. IT problems can put a damper on your day. They’re frustrating, time-consuming, and seem like a never-ending cycle of issues.
Penntech’s average NPS score over 90 days is 84. The average Net Promoter Score (NPS) for IT Managed Service Providers (MSPs) can vary. Still, an NPS of around 50 is considered excellent in this industry, with scores above 70 exceptional and rare.
We offer our services on a trial basis for the first three months because we’re confident in our delivery and approach.
Penntech offers a wide range of IT services, from strategic project management to 24/7 remote support, ensuring all your IT needs are always covered.
We provide advanced cybersecurity measures and expertise, including penetration testing services and Cyber Essentials, to protect clients from cyber threats.
We offer Clients the ability to scale IT services up or down based on their needs. This flexibility is crucial for businesses that experience seasonal changes or rapid growth.
Other providers often enforce their preferred IT stack, but we don’t, as IT is not a one-size-fits-all solution.
We ensure our Clients’ business continuity through robust disaster recovery and backup solutions.
With experience in various verticals and industries, Penntech understands different businesses’ unique IT challenges and can provide customised solutions..
Contact us today or explore the range of support packages on offer.
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