Published date: 03/03/2021
That’s the easy bit as you’d expect from Microsoft Teams. Simply touch and hold down the message you want to respond to and… bingo, up pops your options including ‘reply’.
Easy too but only if it’s the last one in the chain of chats! Microsoft have this on the Agenda to update to add this as an option on the ellipsis (the three dots) but it’s been on the wish list for well over a year.
I use this method:
1. Copy the specific chat message on Teams that you want to reply to
2. Enter in a full editor to type the new message
3. Paste the content into the text box
4. Highlight the text you’ve just copied and hit the ‘format button’ and the menu pops up. Select the quote symbol
4. Hit return key to start a new line and then deselect the quote symbol.
5. The copied test is then highlighted and ready for you to write the response
You need the best IT support in London. Technology is complicated and expensive. It’s so hard to maintain everything and know what to do when something breaks or goes wrong. IT problems can put a damper on your day. They’re frustrating, time-consuming, and seem like a never-ending cycle of issues.
Penntech’s average NPS score over 90 days is 84. The average Net Promoter Score (NPS) for IT Managed Service Providers (MSPs) can vary. Still, an NPS of around 50 is considered excellent in this industry, with scores above 70 exceptional and rare.
We offer our services on a trial basis for the first three months because we’re confident in our delivery and approach.
Penntech offers a wide range of IT services, from strategic project management to 24/7 remote support, ensuring all your IT needs are always covered.
We provide advanced cybersecurity measures and expertise, including penetration testing services and Cyber Essentials, to protect clients from cyber threats.
We offer Clients the ability to scale IT services up or down based on their needs. This flexibility is crucial for businesses that experience seasonal changes or rapid growth.
Other providers often enforce their preferred IT stack, but we don’t, as IT is not a one-size-fits-all solution.
We ensure our Clients’ business continuity through robust disaster recovery and backup solutions.
With experience in various verticals and industries, Penntech understands different businesses’ unique IT challenges and can provide customised solutions..
Contact us today or explore the range of support packages on offer.
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