What is ChatGPT?

The benefits of AI include advancing our technology, improving business operations, and much more. Adoption of AI has more than doubled since 2017, and one recent AI model has captured the world’s attention — ChatGPT. Users of ChatGPT are in awe of the technology, and even investors are flocking to stocks with AI in their technology stack. So, is this AI chatbot good or bad? Let’s start with what it is.

Common uses

Some of the most common uses of the platform include:

Brainstorming new content ideas and topics
Recapping long documents to generate a condensed summary
Translating text in one language to another language
Creating blogs, social media captions, email responses, and other forms of marketing content

Many people have been shocked with just how human-like the platform really is. This is because during the creation process, the responses were trained on immense amounts of data written by humans.

Can it be used maliciously

Unfortunately, just like the marketing content that is commonly produced on ChatGPT, phishing emails and spam also need to sound human-like and personalised too; and this is where a level of concern comes into play.

ChatGPT claims to have implemented controls and monitoring systems to prevent malicious use. However, soon we could have similar open-source versions of ChatGPT that attackers will be able to run on their own. For better or worse, this platform and its competitors are going to be around for a while.

How much does it cost?

Nothing (but that could change).

Is it reliable?

It’s getting a little overworked with it’s popularity but refresh and be patient and you’ll find your answers. In terms of answers, it’s very accruate but is AI so always check that it churns out what you’d expect.

I’ve used the application for complex excel formulas and they’ve worked a treat.

Do you need the best IT Support and Maintenance for your business?

You need the best IT support in London. Technology is complicated and expensive. It’s so hard to maintain everything and know what to do when something breaks or goes wrong. IT problems can put a damper on your day. They’re frustrating, time-consuming, and seem like a never-ending cycle of issues.

Why you should choose Penntech IT Solutions

Customer Satisfaction Levels/NPS Score

Penntech’s average NPS score over 90 days is 84. The average Net Promoter Score (NPS) for IT Managed Service Providers (MSPs) can vary. Still, an NPS of around 50 is considered excellent in this industry, with scores above 70 exceptional and rare.

No lengthy contract tie-ins and a trial period

We offer our services on a trial basis for the first three months because we’re confident in our delivery and approach.

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Scalability

We offer Clients the ability to scale IT services up or down based on their needs. This flexibility is crucial for businesses that experience seasonal changes or rapid growth.

Tech Focus, not Sales Focus

Other providers often enforce their preferred IT stack, but we don’t, as IT is not a one-size-fits-all solution.

Disaster Recovery and Backup Solutions

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With experience in various verticals and industries, Penntech understands different businesses’ unique IT challenges and can provide customised solutions..

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