The Benefits of IT Managed Services in the Modern World

5 min read

Increased Security for Your Data and IT Systems

Managed IT services provide several measures to protect your business’s data and IT systems. Emerging technologies such as secure cloud storage and remote access allow you to store sensitive data securely. At the same time, robust antivirus software and intrusion detection systems can help protect against malware and cyberattacks. All of these measures help keep your business’s data safe.

Improved Business Continuity Planning During Disruptive Events

A managed service provider can help you implement a business continuity plan to ensure your business remains operational during disruptive events; this may include business continuity planning for natural disasters, cyberattacks, or other threats. Your provider will build systems and processes that are resilient to disruption, helping to ensure your data is easily accessible should the worst occur.

Enhances Agility When It Comes to Changes in Technology

Technology is advancing and changing quickly, and you need a partner to help you keep up. Managed service providers will review your existing infrastructure and propose solutions that ensure you’re taking advantage of the latest technologies while ensuring they are optimally aligned with your business needs. This way, you can ensure your business is agile in keeping up with the latest technology trends.

Free Up Internal Resources for Focused Organisational Growth Strategies

With a managed service provider handling the day-to-day IT tasks, your internal employees can devote their time and attention to more strategic projects, which is far more valuable than having them maintain the core technology that runs your business. Your team can focus on driving innovation and creating solutions to build a competitive advantage, grow revenue and increase customer satisfaction.

Affordable Entry-Level Support That Helps Cut Costs Overall

Managed IT service providers can also provide an affordable, reliable entry-level support solution. Businesses can outsource the maintenance of their IT systems to skilled professionals who know the technology inside and out. This is a cost-effective option for many small businesses since the costs are consistently low, making them easier to budget for than a full-time IT staff member.

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IT Consulting Services in London | Penntech IT Solutions

Do you need the best IT Support and Maintenance for your business?

You need the best IT support in London. Technology is complicated and expensive. It’s so hard to maintain everything and know what to do when something breaks or goes wrong. IT problems can put a damper on your day. They’re frustrating, time-consuming, and seem like a never-ending cycle of issues.

Why you should choose Penntech IT Solutions

Customer Satisfaction Levels/NPS Score

Penntech’s average NPS score over 90 days is 84. The average Net Promoter Score (NPS) for IT Managed Service Providers (MSPs) can vary. Still, an NPS of around 50 is considered excellent in this industry, with scores above 70 exceptional and rare.

No lengthy contract tie-ins and a trial period

We offer our services on a trial basis for the first three months because we’re confident in our delivery and approach.

Comprehensive 24/7 IT Support

Penntech offers a wide range of IT services, from strategic project management to 24/7 remote support, ensuring all your IT needs are always covered.

Cybersecurity Expertise

We provide advanced cybersecurity measures and expertise, including penetration testing services and Cyber Essentials, to protect clients from cyber threats.

Scalability

We offer Clients the ability to scale IT services up or down based on their needs. This flexibility is crucial for businesses that experience seasonal changes or rapid growth.

Tech Focus, not Sales Focus

Other providers often enforce their preferred IT stack, but we don’t, as IT is not a one-size-fits-all solution.

Disaster Recovery and Backup Solutions

We ensure our Clients’ business continuity through robust disaster recovery and backup solutions.

Expertise Across Industries

With experience in various verticals and industries, Penntech understands different businesses’ unique IT challenges and can provide customised solutions..

Contact us today or explore the range of support packages on offer.

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