Date Published: 11th February 2021
We all know what Audio Conferencing is now with COVID forcing it upon us! People can call in to Teams meetings using a phone instead of using the Teams app on their mobile device or from their computer, and it’s currently FREE!
If you’re an SME with up to 300 users and you currently don’t have any Audio Conferencing licenses, you can get Audio Conferencing free for one year! Reach out to us if you want to know more.
The Audio Conferencing add-on license can be applied to users who have Microsoft 365 Business Basic, Business Standard, Business Premium, Enterprise E1, or Enterprise E3 licenses.
You only need to set up Audio Conferencing for people who plan to schedule or lead meetings. Meeting attendees who call in to meetings don’t need licenses or other setup. So, if you did want to continue past the initial free 12-month period then don’t think of it as a per employee cost.
Get one Audio Conferencing license for each person who will lead meetings. Use the Microsoft 365 admin center to do this.
Assign a license to conference organisers.
When you schedule a meeting in Outlook and select ‘Teams’ as the location, your dedicated number will be available on the invite.
There are two types of numbers that you can use for your conferencing bridge. You can use either shared numbers (as in the Set up Audio Conferencing section earlier in this article) or dedicated numbers. Here’s more information about each.
A shared number is a number that’s shared across all businesses. Shared numbers are toll numbers and are automatically assigned when you set up Audio Conferencing.
To see the default number that’s assigned to your conferencing bridge, in the left navigation of the Microsoft Teams admin center, go to Meetings > Conference bridges, and then find the number for the location that’s nearest to you.
A dedicated number is a number that’s available only to your users. To use a dedicated number, you’ll have to first get the number, assign it to your conferencing bridge, and then assign the number to each person who will lead meetings.
There are a couple ways to get a dedicated number. You can get a number from Microsoft or transfer (port) an existing number from your current service provider to Microsoft. Reach out to Penntech IT Solutions to learn more how to do this.
How to Use the New Virtual Appointments in Microsoft Teams
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Penntech’s average NPS score over 90 days is 84. The average Net Promoter Score (NPS) for IT Managed Service Providers (MSPs) can vary. Still, an NPS of around 50 is considered excellent in this industry, with scores above 70 exceptional and rare.
We offer our services on a trial basis for the first three months because we’re confident in our delivery and approach.
Penntech offers a wide range of IT services, from strategic project management to 24/7 remote support, ensuring all your IT needs are always covered.
We provide advanced cybersecurity measures and expertise, including penetration testing services and Cyber Essentials, to protect clients from cyber threats.
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Other providers often enforce their preferred IT stack, but we don’t, as IT is not a one-size-fits-all solution.
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With experience in various verticals and industries, Penntech understands different businesses’ unique IT challenges and can provide customised solutions..
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