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IT Support | Time & Materials

Our Time and Materials agreement is a good starting point for most IT needs, from managing an office network to troubleshooting hardware (or any other issues you may experience).

IT Support Package | Time and Materials

We’re not a one-size-fits-all IT support business.  We want you to be happy.

The IT Support Time and Materials agreement lets you experience our services without any long-term commitment. That way if it doesn’t work for you, you can go elsewhere with no penalties and no long-term commitment.

It’s as simple as that – pay for the time our engineers spend on your IT service, and not a minute more.

Time and Materials

With a Time and Materials agreement, you simply pay for support when you need us. It is less cost-effective than the full Managed IT Support package and does not have the same robust Service Level Agreement in place. However, we’re still committed to supporting you regardless.

A Time and Materials agreement provides:

  • Helpdesk support for day to day users or wider business issues
  • On-site visits by qualified technicians as required

Additional solutions can be purchased on a recurring basis to support:

  • Disaster recovery solutions
  • Provision of security measures, including patch update routines
  • 24/7 monitoring

Why Penntech as your Managed Service Provider?

Our Clients tells us we’re deliver expectional service but check out the reasons below.

Other IT Support services

Our packages offer flexible solutions to match your budgetary constraints.

What our clients say about us

We provide support and solutions to the most challenging IT problems. Read what our clients have to say about us and how we helped them.

Our Accreditations

Our Recent Case Studies

We spend our own time, not yours, to understand, source and deliver the best fit IT solutions to solve your business challenges and ensure that your business’ performance is never hampered by IT headaches. Read through the projects worked on with our clients.

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