Why Partner with Penntech IT Solutions?

7 Reasons to choose Penntech IT Solutions as your trusted IT Partner

Do we provide great IT support to SME’s?  Absolutely, that’s what our Clients tell us.  But why would you want to partner with us…

Customer-centric

Our customers are our reason for being

Our customers come first.  Providing first-class service is at the heart of the Penntech culture and we’re proud of that. Our team of friendly, approachable engineers will go the extra mile to ensure that this is achieved, by communicating regularly and clearly. We measure and reward our staff based on your satisfaction with the services we offer.

Straight talking

Who needs jargon?

Our engineers are trained to talk to clients in plain English. Of course, if you want to know the technical details of a fix or solution, we’ll happily explain.

Fast response

Knowing your request has been received brings peace of mind

We always send an automated acknowledgement response immediately and then respond verbally to all client requests within the first 15 minutes.

Knowledgeable

Continuous development for all of our employees

We offer them all training and the opportunity to gain qualifications to enhance knowledge of our key partners’ solutions, such as Microsoft, Cisco and VMWare. Technology is always changing and adapting to business needs and we recognise we must do the same.  We are committed to the principles of Kaizen in everything we do as a business.

Vendor agnostic

Not one size fits all

That’s why we choose to work with multiple solutions partners within each sector. We work in partnership with our clients to fully understand their business model and future roadmap, before providing solutions that are within budget and scalable to meet anticipated future business needs. We actively participate in IT roadmap development as experts in our field.

One-stop

We manage external partnerships and relationships, so our clients don’t have to

We upskill ourselves as our partners’ solutions develop and grow.  We grow with our clients. By fully understanding their business we are able to recommend the most relevant IT solutions, allowing them to concentrate on business development and gaining competitive advantage.

Secure

Protecting your business data

We continually advise clients on how to keep their IT systems and data secure in today’s dispersed working environment with its constantly evolving security threats. We implement the highest level of security ourselves to ensure that our client data is always safe. Our Cyber Essentials accreditation demonstrates this commitment.

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